FAQ

1. HOW DO I PLACE MY ORDER?

Simply select your desired product from the product page, click the “Add To Cart” button, and proceed to checkout. Follow the prompts to complete your order, and we'll handle the rest. You will receive an email confirmation once your order is on its way!

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2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders are typically processed within 1-3 business days. Domestic U.S. shipping usually takes 4-13 business days.

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3. MY TRACKING NUMBER ISN’T WORKING

Tracking information may take 1-2 days to appear in the carrier’s system. If it’s still not working after a few days, please contact our customer support for assistance.

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4. I NEED HELP WITH A LATE ORDER

If your order has not arrived after 7 business days, please reach out to our customer support team. We’ll assist you promptly to resolve any shipping issues.

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5. WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

We accept payments via Visa, Mastercard, and PayPal for a secure and seamless checkout experience.

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6. WHEN WILL MY CARD BE CHARGED?

Your card will be charged as soon as your order is successfully placed and processed.

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7. HOW SECURE IS MY PERSONAL INFORMATION?

We prioritize the security of your personal information. Your credit card details are encrypted during transmission using secure socket layer (SSL) technology. Rest assured, your payment information is only used for completing your transaction and is not stored afterward.